Help Center

EZLawn Service help for Visitor

Find the tasks, account steps, billing guidance, documentation instructions, and support options that apply to your account.

Getting started with EZLawn Service

Use this help page for EZLawn lawn-care signup, one-time requests, service areas, billing, and customer support.

Start residential signup from the EZLawn website when your address is in a supported service area.
Use one-time requests for cleanup, trimming, edging, extra mowing, or other lawn-care help.
Commercial lawn customers can use the commercial account flow and portal after signup.
Create a support ticket if you are unsure which EZLawn request or account type applies.

Account invites

Invited users complete signup by setting their password from the invite email.

Use the most recent invite email if an admin resent your invite.
Invite emails are tied to the business account that created your user profile.
Use the same website shown in your invite when signing in.
Ask an admin to resend your invite if the link is expired or missing.

EZLawn service-specific help

EZLawn focuses on lawn care subscriptions, one-time requests, neighborhood routing, workers, and customer balances.

Residential customers use subscriptions, service requests, billing history, rewards, and notifications.
Commercial lawn customers use the commercial portal and bank-transfer payment workflow when invoices are issued.
Admins should use Customer Directory, Route Board, Worker Schedule, Time Cards, and Reports to manage operations.
Workers should update visits and requests promptly so customers and admins see accurate status.